Delete my data
Exercise your GDPR erasure right without contacting support.
Last updated: 6 November 2026
Delete everything we hold about you
Under the GDPR you have the right to erasure. You can exercise it yourself here, without emailing anyone.
What happens when you request deletion: we permanently delete your account, your check history, your saved links, your credit balance, and every verdict associated with you. This cannot be undone. It usually completes within 24 hours.
How to request deletion
Send us an email from the same address you used to sign up, or from the
messaging account you use with the bot, with the subject line
Delete my data. Include enough for us to identify you:
- Telegram: your Telegram numeric user ID.
- Instagram: your Instagram scoped ID.
- Email: the address on your account, if you have one.
You can also send /delete_my_data to the Telegram bot and confirm,
which does the same thing instantly, without an email.
Or write to privacy@spotthecatch.com. We will confirm by email once it is done.
What we cannot delete
A small number of records must be retained for legal reasons even after an erasure request:
- Billing and tax records. Invoices and payment records must be kept for the period tax law requires (typically 6 to 7 years in the EU). These are stored in our payment processor's systems, not in your SpotTheCatch account, and are not linked to your videos or checks.
What we keep
A one-way fingerprint of your account ID, so a deleted account cannot sign up again for a second round of free checks, and, if you bought the First Pack, a second one so that one-time offer stays used. Neither can be turned back into your ID or is linked to anything else. See the privacy policy.
What we keep in aggregate
We keep anonymous, aggregated counters (for example, how many checks ran per day and how much the service cost) so we can operate it. These counters cannot be traced back to you.
Third parties
Our payment processor holds billing data under its own privacy policy. To have that data removed, contact them directly using the details on your receipt. We have no access to it. Video and AI providers process media transiently for the analysis and do not retain it after the request completes.